Shipping policy

Order Processing
All orders are processed within 1–2 business days. After placing your order, you will receive an order confirmation by email, followed by another notification once your order has been shipped.

Shipping Times & Shipping Costs
Standard shipping: 4–9 business days

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. Please note that it may take up to 24 hours for the tracking link to update.

Lost or Delayed Orders
If your order has not arrived within 7 business days after the expected delivery date, please contact us at support@trywelliva.com - we will be happy to assist you.